Please read carefully before completing checkout.

By completing a purchase with Traditsia, you acknowledge & agree to accept the following terms & conditions.

Delivery times

UK / Europe     allow 5-7 days *
*these are approximate delivery times

We aim to dispatch all orders within 2 working days (usually within 24 hours) & will contact you should we be unable to do this for any reason

By completing an order with us you agree that this expected delivery time is acceptable & that any delivery delays are the responsibility of the delivery company, the Post Office. Should delivery of your order be delayed we are happy to assist with enquiries to the post office after 28 days from the shipping date when they allow us to open enquiries. 

Delivery Charges
There is a chargeof 99pence per item for delivery to the UK & Europe on all orders totalling under £10. For orders over £10 there is free shipping. 

Prices
All prices are listed & charged in UK pounds sterling. The actual currency conversion rate charged by your Credit Card Company or Paypal may vary.

Payments
Payments are processed by Paypal. You can use most major credit & debit cards or your Paypal account to make a purchase. Our shopping cart will transfer you by a secure connection to make payment directly with Paypal to ensure a safe & secure transaction. Your credit card details are never shared with us. 

Orders
We reserve the right to cancel or reject any order from any customer for any reason. Where our system accepts an order for a product that is currently out of stock we will contact you to advise on expected delivery time or to arrange a refund.

Cancellation
An order cannot be cancelled once the goods have been dispatched.  You should receive an email to the address that you provided once your order has been shipped.

Returns & Exchanges
We want you to be happy with your purchase. So if there is a problem with your order please email us using the contact us part of the website

You must contact us within 7 days of the day following delivery & return goods to us within 21 days of receiving a return number for a refund or exchange to be made.

Please do not send Jewellery back to us without first contacting us & receiving a return number.

We will only accept returns that have been authorised & that arrive with a valid return number.

Any requests for exchange or refund after 7 days following the day of delivery will be declined.

We will only refund the product cost only & not shipping charges, unless due to a manufacturing fault. You are responsible for all return & replacement shipping costs. Any orders that have been sent with Free Shipping will have a shipping charge deducted from any refund of payment should this result in the final order being below the free shipping threshold.

When returning goods to us the safe transit of the goods is your responsibility. We take no responsibility for returns that do not arrive or are "lost" in the post. This is a matter between you & the postal service used & any compensation must then be sought from the postal service used. For valuable items or to avoid the possibility of lost packages we suggest using recorded delivery or registered mail.

Damage to goods in the post
In the unlikely event that goods from your order have been damaged in the post please contact us within 7 days of the day following delivery.

Please ensure that you contact us about any non-delivery issues within 4 weeks from the order date.

 

Disclaimer
Although we try to be as accurate as possible with the information we provide, we shall not be liable for any losses or damages you may suffer arising out of your use of the information or products on this Web site.

Traditsia does not warrant the accuracy, completeness, merchantability or fitness for a particular purpose of any of the information shown on this website. In no circumstances shall Traditsia be liable for any injury, loss, claim, damage, or any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever which arise from or is in any way connected with any information or products on the website.

By using this website or purchasing any items you confirm your acceptance of these conditions.

 

This does not affect your statutory rights.

© Traditsia - ID Fashion. All Rights Reserved.

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